TGI Property Management & Consulting, LLC Privacy Policy

Effective Date: July 7, 2026

TGI Property Management & Consulting, LLC (“TGI,” “we,” “our Bars,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and our property management services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, request information, submit an application, or use our services, we may collect:

• Name
• Mailing address
• Email address
• Telephone number
• Employer information
• Property address
• Rental history
• Information submitted through inquiry forms
• Information necessary for property management services

Leasing and Tenant Application Information

Applicants may voluntarily provide information including:

• Employment information
• Income information
• Rental history
• References
• Government-issued identification
• Information required for background, credit, and rental screening

Additional information may be collected through our secure third-party application providers.

Website Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral website
• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Respond to inquiries
• Process rental applications
• Verify applicant qualifications
• Manage rental properties
• Communicate with owners, residents, vendors, and applicants
• Schedule maintenance
• Process payments
• Improve our website
• Send updates regarding our services
• Comply with legal obligations
• Protect against fraud and unauthorized activity

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

• Property owners
• Maintenance contractors
• Utility providers
• Background screening providers
• Credit reporting agencies
• Payment processors
• Insurance providers
• Attorneys
• Government agencies when legally required
• Courts or law enforcement pursuant to legal process

We may also disclose information to protect our legal rights or prevent fraud.

4. Third-Party Services

Our website may utilize third-party providers for:

• Online rental applications
• Resident portals
• Owner portals
• Payment processing
• Property management software
• Marketing services
• Website analytics

These third parties maintain their own privacy policies.

5. Cookies

Our website may use cookies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance the user experience

You may disable cookies through your browser settings; however, some portions of the website may not function properly.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain information only as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

8. Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under the age of 13.

9. Fair Housing Commitment

TGI Property Management & Consulting, LLC is committed to providing equal housing opportunities. We comply with all applicable federal, state, and local Fair Housing laws and do not discriminate based on race, color, religion, sex, disability, familial status, national origin, or any other protected class under applicable law.

10. Your Privacy Rights

Depending upon applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information where legally permissible
• Update your contact information

Certain information may be retained when required by law or necessary to fulfill contractual obligations.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes become effective upon posting on this website.

13. Contact Information

TGI Property Management & Consulting, LLC
Email: info@tgimanagement.com
Phone: 843-410-9958
Corporate Office: Charleston, South Carolina

Questions regarding this Privacy Policy may be directed to the contact information above.

WEBSITE TERMS OF SERVICE

Effective Date: July 7, 2026

Welcome to the website of TGI Property Management & Consulting, LLC. By accessing or using this website, you agree to these Terms of Service. If you do not agree, please discontinue use of the website.

1. Website Use

This website is provided for informational purposes regarding:

• Property management services
• Residential leasing
• Commercial leasing
• Rental listings
• Property owner services
• Short-term and corporate housing
• Maintenance requests
• General company information

You agree to use the website only for lawful purposes.

2. No Professional Advice

Information on this website is provided for general informational purposes only. Nothing on this website constitutes legal, financial, accounting, tax, or real estate investment advice. Users should consult qualified professionals before making decisions.

3. Rental Listings

Availability, rental rates, deposits, fees, amenities, photographs, and descriptions are subject to change without notice. Listings do not constitute an offer to lease. Applications are subject to approval pursuant to applicable laws and company screening criteria.

4. Equal Housing Opportunity

TGI Property Management & Consulting, LLC supports Equal Housing Opportunity. We comply with all applicable federal, state, and local housing laws.

5. User Conduct

Users agree not to:

• Attempt unauthorized access
• Upload malicious software
• Interfere with website operations
• Submit fraudulent information
• Impersonate another person
• Violate applicable laws

6. Intellectual Property

All website content including:

• Logos
• Branding
• Graphics
• Photographs
• Text
• Documents
• Marketing materials
• Designs

are owned by or licensed to TGI Property Management & Consulting, LLC and may not be copied, reproduced, or distributed without prior written permission.

7. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or control third-party content and are not responsible for their services or policies.

8. Online Payments

Payments made through third-party payment processors are subject to the processor’s terms and conditions. TGI is not responsible for technical issues or interruptions caused by third-party payment providers.

9. Maintenance Requests

Submission of a maintenance request does not guarantee immediate repair. Emergency situations should be reported immediately using the emergency contact procedures provided to residents.

10. Disclaimer of Warranties

The website is provided “AS IS” and “AS AVAILABLE.” We make no warranties regarding:

• Accuracy
• Reliability
• Availability
• Completeness
• Continuous operation

To the fullest extent permitted by law, all implied warranties are disclaimed.

11. Limitation of Liability

To the fullest extent permitted under South Carolina law, TGI Property Management & Consulting, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from use of this website.

12. Indemnification

Users agree to indemnify and hold harmless TGI Property Management & Consulting, LLC, its owners, employees, contractors, and affiliates from claims arising out of misuse of the website or violation of these Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of South Carolina. Any disputes arising from the use of this website shall be brought in a court of competent jurisdiction located in South Carolina.

14. Modifications

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any revised Terms.

15. Contact Information

TGI Property Management & Consulting, LLC
Email: info@tgimanagement.com
Phone: 843-410-9958
Charleston, South Carolina

Questions regarding these Terms may be directed to the contact information listed above.

Rental Application & Resident Screening Policy

Effective Date: July 7, 2026

TGI Property Management & Consulting, LLC (“TGI”) is committed to providing equal housing opportunities and conducting a fair, consistent, and objective screening process for all applicants in accordance with applicable federal, state, and local laws.

Equal Housing Opportunity

TGI complies with the federal Fair Housing Act and all applicable South Carolina laws. We do not discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or any other characteristic protected by law.

General Qualification Requirements

Each adult (18 years of age or older) who will occupy the property must submit a separate rental application unless otherwise permitted by law.

Applicants may be required to provide:

• Government-issued photo identification
• Proof of income
• Employment verification
• Rental history
• Personal references
• Authorization for background screening
• Authorization for credit screening

Income Requirements

Unless otherwise stated for a specific property or affordable housing program, applicants should generally demonstrate verifiable gross monthly income of at least three (3) times the monthly rent. Alternative income sources may be considered where permitted by law.

Credit Evaluation

Credit reports may be reviewed as part of the application process. TGI considers overall creditworthiness rather than any single credit score. Factors that may be considered include payment history, outstanding obligations, collections, bankruptcies, judgments, and overall financial responsibility.

Rental History

Applicants should demonstrate a satisfactory rental history, including timely payment of rent, compliance with lease terms, and appropriate care of previous rental properties.

Criminal Background Review

Where permitted by law, criminal background information may be considered using an individualized assessment that evaluates the nature, severity, and recency of any criminal history, as well as its relevance to resident safety and property protection.

Application Fees

Application fees are non-refundable once screening has begun, regardless of whether the application is approved, denied, withdrawn, or cancelled.

Occupancy Standards

Occupancy limits are established based upon applicable laws, local codes, and the characteristics of each property.

Pet Policies

Pet acceptance varies by property. Additional pet applications, deposits, fees, and documentation may be required. Service animals and assistance animals are evaluated in accordance with applicable law.

Affordable Housing Programs

Properties participating in affordable housing programs may have additional eligibility requirements, including income limits, asset limits, and program-specific documentation.

False Information

Providing false, incomplete, or misleading information may result in denial of the application or termination of a lease if discovered after occupancy.

Reservation of Rights

Meeting the general screening criteria does not guarantee approval. Applications are evaluated based upon the complete screening results, owner requirements, and applicable law.

Website Accessibility Statement

TGI Property Management & Consulting, LLC is committed to making our website accessible and usable for all visitors, including individuals with disabilities. We strive to comply with generally recognized accessibility standards and continually improve the accessibility of our digital services.

If you experience difficulty accessing any portion of our website or need assistance obtaining information or completing a rental application, please contact us. We welcome feedback regarding accessibility improvements and will make reasonable efforts to provide information in an accessible format.

Contact Information:
Email: info@tgimanagement.com
Phone: 843-410-9958
Business Hours: Monday through Friday 9:00 a.m. – 5:00 p.m.

SMS/Text Messaging Policy

By providing your mobile telephone number to TGI Property Management & Consulting, LLC, you consent to receive text messages related to our services.

Messages may include:

• Appointment reminders
• Showing confirmations
• Maintenance updates
• Lease notifications
• Inspection scheduling
• Rent reminders
• Emergency property communications
• Customer service responses

Message frequency varies depending on your relationship with TGI. Message and data rates may apply according to your wireless carrier. You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact our office directly. Consent to receive text messages is not a condition of purchasing any service or renting any property. TGI does not sell or share your mobile telephone number for third-party marketing purposes.

Cookie Policy

Our website uses cookies and similar technologies to improve user experience and website performance. Cookies may be used to:

• Remember user preferences
• Analyze website traffic
• Improve website functionality
• Enhance security
• Measure marketing effectiveness

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website features. We may utilize trusted third-party services such as website analytics providers and hosting platforms that also use cookies to improve website performance. By continuing to use our website, you consent to our use of cookies as described in this Policy.

Short/mid-Term Rental Guest Terms & House Rules

These Terms apply to guests staying at vacation or short-term rental properties managed by TGI Property Management & Consulting, LLC.

Reservations

Reservations are confirmed only after payment has been successfully processed and confirmation has been issued.

Check-In and Check-Out

Guests agree to comply with the published check-in and check-out times unless otherwise approved in writing.

Maximum Occupancy

Only registered guests listed on the reservation may occupy the property. Exceeding the maximum occupancy may result in immediate termination of the reservation without refund.

Parties and Events

Parties, events, large gatherings, and unauthorized visitors are prohibited unless expressly approved in writing.

Smoking

Smoking and vaping are prohibited inside all properties unless specifically identified otherwise. Additional cleaning or damage charges may apply.

Pets

Pets are permitted only at designated pet-friendly properties and only with prior approval. Unauthorized pets may result in additional fees and possible termination of the reservation.

Property Care

Guests agree to maintain the property in a clean and respectful manner and promptly report any damage or maintenance concerns. Guests are responsible for damage caused by themselves or their invitees beyond normal wear and tear.

Noise

Guests shall observe all applicable quiet hours and comply with neighborhood noise ordinances.

Illegal Activity

Illegal activity of any kind is strictly prohibited and may result in immediate removal from the property without refund.

Safety

Guests are responsible for supervising children and using the property safely. TGI is not responsible for accidents, injuries, theft, or loss of personal property except as required by law.

Grill and Fire Safety

Grills, fire pits, fireworks, and open flames are prohibited unless specifically authorized for the property.

Security Cameras

Some properties may utilize exterior security cameras for safety and property protection. Cameras are never installed in interior living spaces or private areas.

Lost Items

TGI is not responsible for items left behind. Returned items may be shipped at the guest’s expense.

Violations

Violation of these Terms may result in immediate termination of the reservation, additional charges, forfeiture of deposits where applicable, and removal from the property.

Contact

Questions regarding these policies may be directed to:
TGI Property Management & Consulting, LLC
Email: info@tgimanagement.com
Phone: 843-410-9958